Frequently Asked Questions
How can I order language translation?
You can e-mail us the document you need translated (or at least a sample). We also accept a number of digital file formats, which can be sent electronically through our free quote request form. We will contact you with a firm quote within 24 hours after receiving your data.
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How is the price of a translation calculated?
The price of each translation project depends on many factors, including the type of document translation (website, personal correspondence, legal manual or medical document), how many translations are required and which languages you need your project translated into or from. Because each project is unique, the easiest way to determine the cost of your translation project is to fill out our free quote request form and allow one of our managers to go over your project, make an estimate and get back to you personally!
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What types of files can I send?
Our server currently accepts files in .doc, .docx, .pdf, jpg, .tif, .rtf, .xls, .xlsx, .ppt, .rar, .txt, .wpd, .zip and any more formats.
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How long will my translation take?
As previously noted, each project is unique, and because of a number of factors there is no way to accurately estimate the length of time that translations will require.
However, the simplest way to determine the amount of time required to complete your translation project is to fill out our free quote request form and allow one of our managers to go over your project, make an estimate and get back to you personally!
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What types of payment do you accept?
Currently, Online-Polyglot accepts payment through business checks, bank transfers, PayPal and cash for most projects. Payment is made 100% in advance.
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Can you guarantee my project will be kept confidential?
Translation agency Online-Polyglot understands the importance of confidentiality in regards to your project, and will uphold the highest professional and ethical standards to make sure the content of your project remains private.
Should you have any questions regarding our policy on confidentiality, please look over the appropriate sections of our agreement.
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Do you use machine translation?
No. All texts are translated by professional translators and proofread by topic specialists.
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Why should I buy language translation services online?
Buying online is entirely secure and allows us to provide you with better value for your money. Translation services are also easy to administer using the Internet, and this frees up our time to concentrate on providing top quality translations.
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